1 Identify your equipment

You can order your Cox Easy Connect kit online or pick up at a nearby store. If you order it online, you may have to pay for shipping costs. Once you have your kit, take the equipment out of the box and double-check to make sure you have the required materials. You should have the following things:

• Coaxial cable
• Power cord
• Ethernet cord cable
• Cable filter
• Instruction manual
• Cox gateway device/modem

If you are missing any materials, contact Cox support or revisit the store to ask for help.

2 Turn off Internet-connected devices

While your Internet-connected devices won't experience any damage from staying plugged in during the installation process, they may have issues picking up the Internet signal at first. It is recommended that you turn them off during this process. Once the installation is completed, you can turn on and check to see if they can find the connection.

3 Find the right spot for your gateway/modem

Placing your modem in the right spot is a big component of a strong Internet connection. Ideally, you want to choose a location that is a central point to your home. Often, this is a living room or bedroom, but try to choose a room that's relatively open. You don't want to put your modem in a small closet with closed-off walls. This may impact the WiFi signals from reaching other rooms at full strength.

Also, keep in mind you need to choose an area close to a coaxial outlet and a power outlet. Typically, modern homes have a few different coaxial outlets. You should have one in the main room and, perhaps, a few in the bedrooms.

4 Plug in your modem/gateway

Once you have selected an area, take the coaxial cable provided in your Easy Connect Kit and screw it into the back of your modem. Next, screw the other end of the cable into the coaxial outlet. Avoid screwing the cable too tightly. It will make it difficult to unscrew if you need to move the modem in the future. Finally, plug the provided power cable into the back of the modem and then into a power outlet.

Once your coaxial cable and power cable are plugged into the modem and their respective outlets, turn the device on. From here, you will follow the steps below depending on the type of equipment you chose (i.e., gateway, non-WiFi modem or phone modem).