Attention Current and Former Military: Master Your Next Move

If you’re wondering who offers military perks and discounts on Internet and TV services in your area, you can count on SmartMove’s cable, Internet, and mobile connections to help.

A military family carries moving boxes into their new home after a PCS

Stay Ahead of Your Next Move

Current military and their families know the stress that comes with relocating your loved ones when PCS orders are received. Preparing for a new assignment, supporting your family through big changes, and ironing out the moving logistics can be overwhelming. Moving isn’t any easier for former military members, either. Regardless of your military status, moving cable services and staying connected through Internet and mobile plans should be the least of your worries.

SmartMove makes it easy to switch your services to the same provider in a new location or find a new provider that supports your military family’s digital needs.

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Internet & TV: Keeping Military Families Connected

Internet and TV services typically come at the cost of being bound to a contract for a specific amount of time. This can make Internet moving, TV upgrades, and beyond even more difficult for military families. But thanks to the Servicemembers Civil Relief Act (SCRA), not only can you easily get out of leases for rental properties and vehicles when needed, but you can also:

  • End any telecom contracts (telephone, cable, Internet, etc.) when you relocate somewhere your current provider doesn’t service.

  • Keep your current phone number even if you have to cancel your service due to a military move.

  • Let a surviving spouse terminate a lease or contract if their partner is lost in action.

  • Plus, any delayed payments or terminated contracts won't impact your credit.

A military spouse smiles as her daughter hugs her while she searches for Internet and TV discounts
To ensure a seamless transfer of Internet and TV service or to find new providers when relocating, consider these tips:


Plan Ahead: Research Internet and TV service providers in your new location well before your move. Check if your current provider is available there and what the terms are for transferring service. If you need to find a new provider, compare plans, costs, and reviews to make an informed decision.

Utilize Military Support Services: Many service providers, like the ones we cover below, offer military discounts or have departments specifically for military family support. They may provide flexible contracts or assistance tailored to the unique needs of military families.

Keep Important Documents Handy: Have copies of orders and other military documents readily available, as these may be required to terminate current contracts or to take advantage of military-specific offers.

Schedule Disconnection and Installation Dates: Coordinate the disconnection of your current service close to your moving date and schedule installation at your new home as early as possible. This reduces the risk of being without service when you need it most.

Check Equipment Requirements: If you’re transferring service, ensure your current equipment (modems, routers, set-top boxes) is compatible with your new location’s requirements. If you’re switching providers, confirm whether you need to purchase or rent new equipment.

Backup Important Contacts and Information: Before disconnecting your current service, make sure to back up any important contacts or documents that may be stored with your current Internet or TV provider.

Ask About Temporary Solutions: If there will be a gap between moving out and getting new services installed, ask about temporary Internet solutions. Some providers may offer portable Wi-Fi devices or other short-term options.

Military Discounts and Support: Internet, TV and Mobile

Several Internet service providers (ISPs) offer military discounts to ensure your family can stay connected for work, school, and entertainment. Plus, several go above and beyond to support current and former military members and their families through employment opportunities and military-to-civilian transition programs.

Explore the top providers offering military discounts and perks below, or enter your address above to see which will be available in your new neighborhood!

Note: These offers are subject to change and may vary by location. For the most accurate and up-to-date information, including any promotions or additional fees, please visit the provider's official website or contact their customer service.

Comcast Xfinity

Hoping to orchestrate a Comcast Xfinity move with the rest of your belongings? Comcast offers exclusive benefits for those who serve, including discounts on mobile plans, flexible line fees, virtual prepaid cards and Xfinity Rewards Diamond member status, their highest tier available. Explore your options here.

Comcast Employment: Military Members, Veterans, and Families

Founded by U.S. Navy veteran Ralph Roberts, Comcast makes supporting military members a priority when it comes to employment. Since 2015, Comcast has hired 21,000 veterans, National Guard and reserve service members, and military spouses. Plus, in 2023, Military Times recognized Comcast NBCUniversal as the top employer in telecommunications for veterans.

 

Cox

Cox Communications works very closely with the military in their communities, offering military barracks Internet and WiFi solutions – and free professional installation – to support daily operations, enhance productivity, connect loved ones, and safeguard important information. Cox is currently working on developing more military-specific offers. Check out their website for the latest deals.

GCI

Alaska is home to more than 20,000 active-duty military. That's why GCI offers one of the best military discounts available — up to 20% off! Plus, when it comes to mobile, you and your family can keep your out-of-state number. Find out what GCI can offer you here, but you may need to reach out directly for more details on their latest military offers.

Internet Plans

GCI offers several Internet plans under the names like red Unlimited, red Unlimited+, Fastest Unlimited+, and Faster Unlimited+. These plans are designed to cater to various needs, from basic browsing to intense gaming requirements, with an emphasis on unlimited data for residential use. For those exceeding their plan's data, options are available to continue enjoying services at a reduced speed or to purchase additional data​​.

Mobile Plans

GCI's mobile plans are structured to provide comprehensive coverage and performance. They offer unlimited talk, text, and data plans, with specific plans like Peak, Explore, Summit, and Apex, each tailored to different usage needs. The Apex plan, for instance, offers unlimited full-speed data, with up to 100 GB for tethering/mobile hotspot usage per billing period​​​​.

TV Plans

GCI's Yukon TV service offers a customizable TV experience with the option to start with a basic plan and add premium channels or packages. Yukon TV is powered by GCI Internet, ensuring that TV usage doesn't count against your home Internet plan. Customers can choose from AK Core TV starting at $14.99/mo or opt for more comprehensive plans like More or Total, with prices up to $154.99/mo. Additional options include genre packages and premium channels like HBO, Showtime, and Starz.

Hargray

Serving cities across Alabama, Georgia, South Carolina, and Florida, Hargray proudly offers exclusive perks to service members. Upon signing up, you can receive a $50 credit toward your first Internet/TV bill. If and when you are a Hargray subscriber, you can receive an additional discount on your monthly Internet and TV services, as shown in the tables below.

Hargray's Support for Local Military Members and Veterans

Additionally, Hargray's Heroes at Hargray program is designed to support local military personnel who are returning to the civilian workforce after military service. Through year-long paid internships, military members will be equipped with the training they need to work in the telecommunications industry full-time – whether at Hargray or elsewhere.

Hargray Military Offer: Internet and TV Plans for Military Members and Veterans

Internet Only (200 Mbps)

For those eligible for military discounts, there are several enticing Internet and TV packages available. The first option is the Internet Only package, which offers up to 200 Mbps of download speed and 20 Mbps of upload speed at a monthly rate of $55 for a 24-month period. This package is most suitable for activities like social media browsing, video chatting, emailing, and streaming content on platforms like YouTube. Subscribers will also have access to over 85 TV channels and 50 digital music channels. The activation dispatch fee for this package is waived after 12 months of continued service, and the promotion duration extends for 24 months, after which rates will adjust to the then-current rates.

Double Play (200 Mbps + Digital Lite TV)

The Double Play package combines 200 Mbps Internet with Digital Lite TV for a monthly cost of $164 over 24 months, maintaining the same upload and download speeds as the Internet Only package. This deal is ideal for similar online activities and also provides the same TV and music channel access. The activation fee waiver and promotion duration terms apply as before, with rates increasing after the promotional period.

Double Play (1000 Mbps + Digital Lite TV)

For those in need of higher speeds, there's a premium Double Play package that offers up to 1000 Mbps download speed and 50 Mbps upload speed. Priced at $224 per month for 12 months, this package is designed for heavy Internet users engaged in extensive social media, video chats, emailing, and YouTube streaming, including the same access to TV and music channels as the other packages. The activation fee is also waived after 12 months of service, and the promotion lasts for 12 months, with rates increasing to the then-current rates afterward.

Mediacom

Mediacom offers several affordable Internet and TV plans for families of all sizes. Plus, they are known for employing hundreds of veterans – making them a more appealing choice if other options aren't available in your new neighborhood. You can even customize your speed options across five categories. For specific plan information, enter the address of your service location on the Mediacom website.

Internet Plans

Mediacom's Xtream Internet offers a range of download speed options from 250 Mbps to 2 GIG, with introductory prices and varying downstream data usage allowances including Unlimited data. The Internet 500 + WiFi360pro plan, for example, offers a middle ground with download speeds up to 500 Mbps, a 2,000 GB monthly usage allowance, and WiFi360pro whole home WiFi - suitable for families with multiple users who stream and game.

TV Plans

Mediacom offers a range of digital TV packages that include local, cable, sports, music and access to premium channels like MAX, Paramount+ with Showtime, and more. They also offer features like the Xtream voice remote, thousands of titles FREE On Demand, Access to over 5,000 Apps in the Google Play Store, and special bundles that include Internet with whole home WiFi and home phone services for added savings.

Service Availability

Mediacom's services are predominantly available in the Midwest, with coverage in 22 states, including Illinois, Iowa, and Georgia. They provide a mix of cable and fiber Internet options, with availability varying by location​​.

Optimum

Optimum offers affordable Internet plans for your home with speeds up to 300 Mbps and unlimited data caps. Save even more when you combine Internet and Mobile.

Internet Plans

Get fast Optimum 300 Mbps Internet starting at $40/mo. Or find a plan with speeds up to 8 Gig.

TV Packages

Optimum has a variety of TV plans with a range of channels from basic to premium content. Get more than 340 cable channels for $125 per month with the Premier TV package.

Mobile Plans

Optimum Mobile has Unlimited lines for $30/mo. per line for two+ lines. Every line includes 20 GB premium data and unlimited talk & text.

Bundles

Get Internet and TV bundles starting at $80/mo. Combine Internet, TV and Mobile with packages as little as $85/mo. For Internet and Mobile, get them both for as low as $45/mo.

Spectrum

Around one in 10 employees at Spectrum have a relationship with the U.S. military, including 8,395 veterans, 433 military spouses, and 247 reservists in 2023. One of their top Internet promotions saves new subscribers money each month for the first year. Learn more about their plans below and explore Spectrum's latest military offers here.

Internet Plans

Spectrum offers Internet plans with speeds ranging from 300 Mbps to 1 Gbps, with prices starting at $49.99 per month for 12 months with AutoPay. These plans come with a free modem, no data caps, and no contracts.

TV Plans

Spectrum's TV options include packages that provide a wide range of channels for entertainment, news, sports, and more.

Mobile Plans

Spectrum Mobile offers an exclusive deal for Spectrum Internet customers, allowing them to get Unlimited Mobile for $15 per month each for 12 months when they get two lines.

Bundles

Spectrum's bundles can include Internet, TV, and phone services tailored to customers' specific needs. For example, the Spectrum Internet 300 Mbps + TV Select Signature bundle is recommended for smaller families. It is priced at $114.98 monthly for 12 months and offers up to 300 Mbps download speeds and 150+ TV channels​​.

Spectrum Lets You Keep Your Phone Number

In addition, when it comes to home phone and mobile service, Spectrum empowers users to reserve their phone number for up to three years if they have to cancel and change their service – making contact updates one less thing to worry about during a PCS move.

Other Military Resources: Several government and non-government programs are available to military families and veterans. For instance, the Lifeline Program is an FCC program that offers Internet and phone discounts of up to $9.25/month for eligible customers.

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A military service member and his wife look at a laptop in their kitchen while searching for military streaming discounts

Military Streaming Discounts

Several TV streaming services offer military discounts to keep you and your family entertained no matter where you are, with top offers including:

Additionally, the Armed Forces Network recently launched AFN NOW — its very own streaming app — to make it easier than ever for service members to stream shows, sports, news, and movies. Launched in 2022, the streaming service gained more than 100 new users per day and averaged 10,000 hours of streaming per week within its first year. Plus, some streaming services may also offer subscription discounts on Veterans Day.

Helpful Resources

Maximizing Military Discounts: How to Save on Internet and TV When You Move

Learn about some of the most popular discounts and promotions for Internet, TV, and phone available to active duty military, veterans, and their families.

Read More

WHICH BROADBAND INTERNET SERVICE IS RIGHT FOR YOUR MILITARY FAMILY?

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