Fidelity Communications Speed Test Tips

Internet Speed Data for Fidelity/Sparklight

5TB

Fidelity/Sparklight customers receive a data package of 5TB per month — enough for thousands of hours of 4K streaming.

BYO

Customers can supply their own DOCSIS 3.0 cable modem or lease a whole-home WiFi ONE modem.

Fiber-Rich

Fidelity is now on Sparklight’s network, a hybrid of cable Internet and fiber to maximize reliability, coverage, and speed.

How to Optimize Home Internet Speed

Your Internet speed may be affected by the kind of device you are using, its age, and the number of devices you have connected. If you have an older device, it may not accommodate the latest type oft technology that your smartphone can. If your Internet speed tests aren’t what you expected, there are ways you can optimize your speed. Try these troubleshooting tips:

• Reboot everything: Reset your hardware, including the device you are using to browse, the modem, and the router.
• Relocate your router: Walls, appliances, or furniture may obstruct the WiFi signal. If the device is too far from the router, you will get a weak signal.
• Check your frequency: Different frequencies suit different activities. Ensure you are using the correct frequency for the activity you are involved in.
• Remove non-core connections: The speed may be slowed by a reduced bandwidth. You may have devices or programs running in the background that you may not be using. Removing them will increase bandwidth.
• Update your firmware: Your router could be using outdated firmware. Check to make sure your router’s software is updated to the newest version.

Matching the Right Internet Type to Your Needs

Determining how much Internet speed you need will depend on how many people are using the Internet at once and what the Internet is being used for. One of the factors that contributes to speed is the type of Internet service you’re using. /p>

Broadband

Broadband is a type of Internet connection that uses multiple wires or channels to transmit data and provide faster speeds than dial-up connections, making it generally more reliable. Broadband is a blanket term for all types of high-speed Internet mentioned here. Fidelity, now Sparklight, offers a range of options for households needing broadband, depending on the size of the household and what activities the users are engaging in.

Fiber Internet

Fiber Internet utilizes fiber-optic cables to transmit data with a stronger connection and faster speeds for streaming and gaming. However, fiber is not yet available in all locations.

Cable Internet

Just like cable TV, this type of Internet uses coaxial cables to transmit data. It is a reliable and consistent type of Internet service. Cable Internet plans are ideal for households with multiple devices, such as laptops and tablets, that need a fast connection. It can also support activities like streaming HD video and online gaming without any buffering or lag.

DSL Internet

DSL Internet uses phone lines to provide connectivity, but without the sluggishness of dial-up, the likelihood of interrupted signals, or tying up the phone line. With this type of plan, you can manage activities such as online browsing and casual gaming.

Satellite Internet

With this type of Internet, satellites orbiting our atmosphere transmit signals to home satellite dishes to create an Internet connection. Satellite is often a popular choice in rural areas that don’t have access to fiber or cable Internet options.