The fastest download speed available from Spectrum is up to 940 Mbps, available through their Spectrum Internet Gig plan. This plan is not available in all markets.
 

No; Spectrum does not have a monthly data cap. This means you won’t have to monitor total data usage, or worry about overage fees.
 

The Spectrum Speed Test is accurate, but for the truest measure of your average internet speeds, we recommend running several tests at different times of day. Because there are many variables that can impact your internet speed, including how many people in your area are online at any given time, looking at the data from several tests will provide a fuller picture of the Internet speed at your location.

Yes. The Spectrum Speed Test is a universal speed test that will measure your Internet speed even if Charter Spectrum is not your current internet provider.
 

Yes. Your Spectrum Internet plan subscription includes unlimited access to Spectrum’s network of WiFi hotspots nationwide.
 

If you are regularly experiencing Internet speeds below the range outlined in your package, there are several steps you can take to try improving your speed. These include: connecting via an Ethernet cable; updating your browser; ensuring there are no electrical devices in your home interfering with your router, and relocating your router, if necessary; rebooting or upgrading your router and modem; ensuring the problem isn’t specific to one website; password protecting your Internet, ensuring the slowdown isn’t due to unauthorized users; reducing the number of devices and applications simultaneously running to measure the impact. If these options do not solve for your speed concerns, you may want to consider investing in a WiFi extender.
 

You can contact Spectrum directly at 1-833-267-6094 to see if Spectrum is experiencing an outage in your area. You can also check to see if your equipment is experiencing connection issues using your Spectrum username and password online, or using the My Spectrum App. Using the app, select “Services,” and your equipment check will automatically begin. If you see a green check mark, this indicates that your equipment is communicating with the Spectrum network as expected. If you see a red exclamation point, a connection issue was detected. In this scenario, it is recommended to select “Troubleshoot” next to be guided through Spectrum’s troubleshooting process.