You can contact Spectrum directly at 1-833-267-6094 to see if Spectrum is experiencing an outage in your area. You can also check to see if your equipment is experiencing connection issues using your Spectrum username and password online, or using the My Spectrum App. Using the app, select “Services,” and your equipment check will automatically begin. If you see a green check mark, this indicates that your equipment is communicating with the Spectrum network as expected. If you see a red exclamation point, a connection issue was detected. In this scenario, it is recommended to select “Troubleshoot” next to be guided through Spectrum’s troubleshooting process.