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SmartMove Military Internet & TV

Transfer, compare, or cancel Internet,TV, or phone services — fast, easy, and protected under the Servicemembers Civil Relief Act (SCRA).

 

A military family carries moving boxes into their new home after a PCS

Military Internet & TV Services for PCS Moves

Current members of the military and their families know the stress that comes with relocating their loved ones when PCS orders are received. Preparing for a new assignment, supporting your family through big changes, and ironing out the moving logistics can be overwhelming. Moving isn’t much easier for retired military members, either. Regardless of your military status, moving cable services and staying connected through Internet and mobile plans should be the least of your worries.

SmartMove makes it easy to switch your services to the same provider in a new location or find a new provider that supports your military family’s digital needs.

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How the SCRA Protects Your Internet & TV Service During Military Moves

 

Military life often means relocating at a moment’s notice—but long-term service contracts for home Internet, TV, and phone don’t always account for that flexibility. Fortunately, the Servicemembers Civil Relief Act (SCRA) provides important protections for active-duty military and their family members.

Under the SCRA, you may be eligible to:

  • End any telecom contracts (telephone, cable, Internet, etc.) when you relocate somewhere your current provider doesn’t service.

  • Keep your current mobile  phone number even if you have to cancel your service due to a military move.

  • Let a surviving spouse terminate a lease or contract if their partner is lost in action.

  • Avoid damage to your credit score from delayed or terminated utility and telecom payments covered by the SCRA.

A military spouse smiles as her daughter hugs her while she searches for Internet and TV discounts

To ensure a seamless transfer of Internet and TV service or to find new providers when relocating, consider these tips:



✓ Plan Ahead: Research Internet and TV service providers in your new location well before your move. Check if your current provider is available there and what the terms are for transferring service. If you need to find a new provider, compare plans, costs, and reviews to make an informed decision.

✓ Utilize Military Support Services: Many service providers, like the ones we cover below, offer military discounts or have departments specifically for military family support. They may provide flexible contracts or assistance tailored to the unique needs of military families.

✓ Keep Important Documents Handy: Have copies of orders and other military documents readily available, as these may be required to terminate current contracts or to take advantage of military-specific offers.

✓ Schedule Disconnection and Installation Dates: Coordinate the disconnection of your current service close to your moving date and schedule installation at your new home as early as possible. This reduces the risk of being without service when you need it most.

✓ Check Equipment Requirements: If you’re transferring service, ensure your current equipment (modems, routers, set-top boxes) is compatible with your new location’s requirements. If you’re switching providers, check to see if you need to purchase or rent new equipment.

✓ Backup Important Contacts and Information: Before disconnecting your current service, make sure to back up any important contacts or documents that may be stored with your current Internet or TV provider.

✓ Ask About Temporary Solutions: If there will be a gap between moving out and getting new services installed, ask about temporary Internet solutions. Some providers may offer portable Wi-Fi devices or other short-term options.
 

Military Discounts and Support: Internet, TV, and Mobile

Several Internet service providers (ISPs) offer military Internet discounts to ensure your family can stay connected for work, school, and entertainment. Plus, several go above and beyond to support current and former military members and their families through employment opportunities and military-to-civilian transition programs.

Explore the top providers offering military discounts and perks below, or enter your address above to see which will be available in your new neighborhood!

Note: These offers are subject to change and may vary by location. For the most accurate and up-to-date information, including any promotions or additional fees, please visit the provider's official website or contact their customer service.

Armstrong

Armstrong is proud to be a part of Healing Heroes, a partnership with Guardian Angels Medical Service Dogs to provide qualifying disabled veterans in the communities they serve with highly trained service dogs. These incredible dogs make a difference in the lives of those struggling with a variety of disorders, including PTSD, traumatic brain injuries, seizure disorders, mobility issues, and more. Learn more about their work and how to apply for a medical service dog here.

 

Comcast Xfinity

Hoping to orchestrate a Comcast Xfinity move with the rest of your belongings? Comcast offers exclusive benefits for those who serve, including discounts on mobile plans, flexible line fees, virtual prepaid cards, and Xfinity Rewards Diamond member status, their highest tier available. Explore your options here.

Comcast Employment: Military Members, Veterans, and Families

Founded by U.S. Navy veteran Ralph Roberts, Comcast makes supporting military members a priority when it comes to employment. Since 2015, Comcast has hired 21,000 veterans, National Guard and reserve service members, and military spouses. Plus, in 2023, Military Times recognized Comcast NBCUniversal as the top employer in telecommunications for veterans.

 

Cox

Supporting the Military Community

Reliable Internet & Wifi for Military Barracks

Cox works closely with military communities to provide high-speed internet and WiFi solutions in barracks, ensuring seamless connectivity for daily operations, productivity, and staying in touch with loved ones.

Support During Deployment

Service members can keep their Cox Mobile and Cox Voice home phone numbers during deployment, reinstating them upon request when they return.

Affordable Internet for Veterans

Cox offers cost-effective internet solutions to ensure veterans and their families have access to reliable connectivity.

Hiring Veterans & Military Spouses

Cox is proud to be named one of the best workplaces for military members.

Hargray (Now Sparklight)

Serving cities across Alabama, Georgia, South Carolina, and Florida, Hargray proudly offers exclusive perks to service members. You can receive a $50 credit toward your first TV/Internet bill upon signing up. If and when you are a Hargray subscriber, you can receive an additional discount on your monthly Internet and TV services.

Hargray's Support for Local Military Members and Veterans

Additionally, Hargray's Heroes at Hargray program is designed to support local military personnel who are returning to the civilian workforce after military service. Through year-long paid internships, military members will be equipped with the training they need to work in the telecommunications industry full-time, whether at Hargray or elsewhere.

Hargray Military Offer: Internet and TV Plans for Military Members and Veterans

 

Mediacom

Mediacom provides high-speed Internet, cable TV, home phone, & mobile services across 22 states with a variety of package options for every home and budget. To learn more, click here.

“We Hire Heroes – Welcome Home. Welcome to Mediacom.” – Mediacom Communications
Mediacom is proud to have hundreds of veterans who work with us every day. We value our veterans and their experience, and believe they are critical to our business success. Click here to learn more.

Internet Plans

Mediacom offers a variety of high-speed Internet plans ranging from 300 Mbps up to 2 Gigabits (in select areas) through its fiber-powered Xtream Internet network. Every Internet plan includes powerful, advanced WiFi and a network with 99.99% reliability (2025 Mediacom Executive Summary Reliability Report).

Optimum

Optimum offers affordable Internet plans for your home with download speeds up to 300 Mbps and unlimited data caps. Save even more when you combine Internet and Mobile.

Internet Plans

Get fast Optimum 300 Mbps Internet starting at $40/mo. Or find a plan with speeds up to 8 Gbps.

TV Packages

Optimum has a variety of TV plans with a range of channels from basic to premium content. Get more than 200 cable channels with the Everything TV package.

Mobile Plans

Optimum Mobile has Unlimited lines for $30/mo. per line for two+ lines. Every line includes 20 GB.

Spectrum

Around one in 10 employees at Spectrum have a relationship with the U.S. military, including 8,395 veterans, 433 military spouses, and 247 reservists in 2023. One of their top Internet promotions saves new subscribers money each month for the first year. Learn more about their plans below and explore Spectrum's latest military offers here.

Internet Plans

Spectrum offers Internet plans that come with a free modem, no data caps, and no contracts. For one year, get 500 Mbps speeds for only $50/mo.

TV Plans

Spectrum's TV options include packages that provide a wide range of channels for entertainment, news, sports, and more.

Mobile Plans

Spectrum Mobile offers an exclusive deal for Spectrum Internet customers with mobile bundles as low as $30/mo. Get unlimited plans including talk, text, and data, plus nationwide 5G access.

Bundles

Spectrum customers can build bundles of Internet, TV, and phone services tailored to customers' specific needs, with options to add mobile or TV for monthly savings and a multi-year price guarantee.

Spectrum Lets You Keep Your Phone Number

In addition, when it comes to home phone and mobile service, Spectrum empowers users to reserve their phone number for up to three years if they have to cancel and change their service, making contact updates one less thing to worry about during a PCS move.

 

 
 
 
 
 

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Need Help Paying for Internet? You May Qualify for Lifeline

 

The FCC Lifeline Program is a federal government program that offers a monthly discount on Internet or phone service for eligible low-income households, including veterans and active-duty families who meet income or assistance criteria.

Check eligibility here.

A military service member caring for baby while searching for military streaming discounts

A military service member and his wife look at a laptop in their kitchen while searching for military streaming discounts

Military Streaming Discounts

 
Several TV streaming services offer military discounts to keep you and your family entertained no matter where you are, with top offers including:
  Additionally, the Armed Forces Network recently launched AFN NOW — its very own streaming app — to make it easier than ever for service members to stream shows, sports, news, and movies. Launched in 2022, the streaming service gained more than 100 new users per day and averaged 10,000 hours of streaming per week within its first year. Plus, some streaming services may also offer subscription discounts on Veterans Day.

FAQs
What is the Servicemembers Civil Relief Act (SCRA)?
 
The SCRA is a federal law that protects active-duty military members by allowing them to cancel service contracts, like Internet, TV, and mobile, without penalty when relocating under official orders.
Does the SCRA apply to Internet and cable providers?
Yes. The law covers telecommunications services, including Internet, cable, satellite TV, and cell phone plans.
What do I need to cancel a contract under the SCRA?
You typically need a copy of your official military orders and a written request to cancel. Check with your provider for specific requirements.
Will canceling service under the SCRA hurt my credit?
No. As long as your cancellation follows SCRA guidelines, your credit should not be affected by any early termination or payment delay.
Can I transfer my Internet service when I move?
Yes. If your current provider offers service at your new address, you can typically transfer it with no fees. SmartMove helps you check availability and complete the move online.
What if my provider doesn’t service my new location?
If your provider isn’t available where you’re moving, SmartMove can help you compare new options and set up service with a different company.
Is the Affordable Connectivity Program (ACP) still available?
The Affordable Connectivity Program (ACP) was a federal initiative that helped eligible households, including some military families, save on Internet service with monthly discounts and device subsidies. However, the ACP program is no longer active and is not accepting new applications.

If you previously enrolled in ACP, your benefits may continue for a limited time, but no new applicants can join.

For ongoing support, many Internet providers offer military and veteran discounts, waived fees, and flexible contract options to help active-duty service members and veterans stay connected during moves or deployments. Be sure to ask your provider about current offers that can help reduce your monthly Internet costs.
Can I cancel my contract without a fee if I'm relocating?
If you're an active-duty military member with PCS orders, the SCRA may allow you to cancel service without early termination fees.
What tools does SmartMove offer to help with moving?
You can use SmartMove to check ISP availability at your new address, compare Internet and TV options, test your connection speed, and use tools like our streaming calculator.
Does SmartMove charge a fee to use its tools or services?
No! SmartMove is completely free to use. It connects you with participating Internet and TV providers at no extra cost.

Helpful Resources

Maximizing Military Discounts: How to Save on Internet and TV When You Move

Learn about some of the most popular discounts and promotions for Internet, TV, and phone available to active duty military, veterans, and their families.

Read More

Other Tips

PCS Internet Checklist: How to Stay Online During a Military Move
11 Internet Tips Every Military Family Should Know Before a Move
The Best Portable Smart Security Systems for Military Families Who Move Often

WHICH BROADBAND INTERNET SERVICE IS RIGHT FOR YOUR MILITARY FAMILY?

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Get Connected

Enter the address where you'd like your Internet service.

Find My Provider
Or give us a call:  1.877.298.8998