Hargray Speed Test Tips

Hargray is now Sparklight, but this speed test will still provide the results you’re looking for. Keep these tips in mind:

  • Internet speed changes throughout the day. Test your speed multiple times for clear results.
  • Run the speed test in the same room and in clear sight of your router for the most accurate result.
  • Complete downloads on all connected devices before running the test.
Results

Essential Speed

Your Internet connection is slow.

Your Internet should support the following:

  • Best when you need the basics
  • Light Internet browsing on 4-7 devices
  • Stream HD videos

This connection is not fast enough to support high-quality streaming.

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Results

Solid Speed

You’re up to speed! Your Internet connection is ideal for streaming.

Your Internet should support the following:

  • Better for families
  • Great for up to 9 devices
  • Stream HD videos
  • Multiplayer gaming

Save money by bundling your Internet and mobile services.


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Results

Fast and Flexible

You’re up to speed! Your Internet connection is ideal for streaming.

Your Internet should support the following:

  • Perfect for homes with up to 6 residents
  • Heavy Internet usage on up to 12 devices
  • Stream 4K videos
  • Multiplayer gaming

Save money by bundling your Internet and mobile services.


Interested in a New Provider?
Even if you’re happy with your plan, SmartMove can help ensure you are getting the best Internet, mobile and TV service in your area. Enter your address to compare your options.

Explore More Options
Results

Ultimate Speed

You’re up to speed! Your Internet connection is ideal for streaming.

Your Internet should support the following:

  • Great for large families
  • Heavy Internet usage on 10+ devices
  • Stream 4K and 8K videos
  • Multiplayer gaming

Save money by bundling your Internet and mobile services.


Interested in a New Provider?
Even if you’re happy with your plan, SmartMove can help ensure you are getting the best Internet, mobile and TV service in your area. Enter your address to compare your options.

Explore More Options

Understanding Your Speed Test Results

Hargray Internet service is now Sparklight, but that shouldn’t change your speed test results. Just in case you want to double check, you can also run the Sparklight Internet speed test. When you get your results, look for higher numbers for download speed and upload speed. Your speed will depend on the plan you have, but generally, look for download speeds of 100+ Mbps. Upload speeds may be slower, depending on the Internet type, but you want to see a minimum of 25 Mbps. In the case of your ping score, lower is better. You typically want to see a result below 60 ms.

Looking for faster Internet? Go to hargray.com to check available plans and boost your speed today.

woman coaching online while taking notes at home.

Common Internet Speed Terminology

Internet speed is always changing, but once you understand the common vocabulary, you’ll know when you’ve reached your optimum speed or when there’s an issue. Here are some of the frequently used terms:
  • Mbps: Megabits per second shows how fast you can stream movies or upload and download files.
  • Gbps: Gigabits per second is a faster measure, usually for fiber Internet. One Gbps is equivalent to 1,000 Mbps.
  • Download Speed: This is the maximum amount of data your device can receive from the Internet per second.
  • Upload Speed: This is the maximum amount of data your device can send to the Internet per second.
  • Ping: This is the measure of latency, or lag, in your Internet service. A lower ping score is better, usually below 60 ms.
  • Jitter: Latency changes over time, and jitter refers to that shift. If you have high jitter, you might experience audio or video glitching, buffering, or dropped service.

How the Hargray - Sparklight Speed Test Works

An Internet speed test measures your download speed, upload speed, and ping time. To get accurate results, use reliable testing tools like our Hargray or Sparklight Internet speed tests. Here’s how the speed test works:
  1. You launch the speed test, and your nearest test server is located.
  2. The test software sends out a ping to the server, which measures your network latency.
  3. Test files are both uploaded and downloaded to measure your overall speed.
  4. You get results in just a few moments, along with recommendations for package upgrades if more speed is your goal.

Two people work together at a table, looking at a tablet. One points at the screen while the other smiles, possibly running a Hargray Internet speed test in a bright, modern office or cafe.

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Best Hargray/Sparklight Plans for Optimal Download Speeds

Up to
100
Mbps

Essential Speed

  • Best when you need the basics
  • Light Internet browsing on 4-7 devices
  • Stream HD videos
Up to
300
Mbps

Solid Speed

  • Better for families
  • Great for up to 9 devices
  • Stream HD videos
  • Multiplayer gaming
Up to
600
Mbps

Fast and Flexible

  • Perfect for homes with up to 6 residents
  • Heavy Internet usage on up to 12 devices
  • Stream 4K videos
  • Multiplayer gaming
Up to
1
Gbps

Ultimate Speed

  • Great for large families
  • Heavy Internet usage on 10+ devices
  • Stream 4K and 8K videos
  • Multiplayer gaming

Internet Speed Data for Hargray/Sparklight

5TB

Hargray/Sparklight customers receive a data package of 5TB per month — enough for thousands of hours of 4K streaming.

BYO

Customers can supply their own DOCSIS 3.0 cable modem, or lease a whole-home WiFi ONE modem.

Fiber-Rich

Hargray is now on Sparklight’s network, a hybrid of cable Internet and fiber to maximize reliability, coverage, and speed.

How to Optimize Home Internet Speed

Your Internet speed may be affected by the kind of device you are using, its age, and the number of devices you have connected. If you have an older one, it may not accommodate the recent technology that your smartphone can. If your Internet speed tests aren’t what you expected, there are ways you can optimize your speed. Try these troubleshooting tips:

  • Reboot everything: Reset your hardware, including the device you are using to browse, the modem, and the router.
  • Relocate your router: Walls, appliances, or furniture may obstruct the Wi-Fi signal. If the device is too far from the router, you will get a weak signal.
  • Check your frequency: Different frequencies suit different activities. Ensure you are using the correct frequency for the activity you are involved in.
  • Remove non-core connections: The speed may be slowed by a reduced bandwidth. You may have devices or programs running in the background that you may not be using. Removing them will increase bandwidth.
  • Update your firmware: Your router could be using outdated firmware. Check to make sure your router’s software is updated to the newest version.

Finding Your Perfect Match for Internet Speed

When considering a streaming plan, it’s important to understand how much speed you need for the activity you are engaging in. One of the factors that contributes to speed is the type of Internet service you’re using.

Broadband

Broadband is a type of Internet connection that uses multiple wires or channels to transmit data and provide faster speeds than dial-up connections, making it generally more reliable. Broadband is a blanket term for all types of high-speed Internet mentioned here. Hargray, now Sparklight, offers a range of options for households needing broadband, depending on the size of the household and what activities the users are engaging in.

Fiber Internet

Fiber Internet utilizes fiber-optic cables to transmit data with a stronger connection and faster speeds for streaming and gaming. However, fiber is not yet available in all locations.

Cable Internet

Just like cable TV, this type of Internet uses coaxial cables to transmit data. It is a reliable and consistent type of Internet service. Cable Internet plans are ideal for households with multiple devices, such as laptops and tablets, that need a fast connection. It can also support activities like streaming HD video and online gaming without any buffering or lag.

DSL Internet

DSL Internet uses phone lines to provide connectivity, but without the sluggishness of dial-up, the likelihood of interrupted signals, or tying up the phone line. With this type of plan, you can manage activities such as online browsing and casual gaming.

Satellite Internet

With this type of Internet, satellites orbiting our atmosphere transmit signals to home satellite dishes to create an Internet connection. Satellite is often a popular choice in rural areas that don’t have access to fiber or cable Internet options.

Hargray/Sparklight Frequently Asked Questions
Is Hargray Internet the same as Sparklight?
Yes, Hargray Internet is now Sparklight. This change was undertaken in order to provide faster speeds and better service to customers. Hargray anticipates offering a wider array of speed packages to better meet customers’ needs.
How fast is Hargray Internet?

Hargray is the only Internet provider in their region to offer unbeatable local customer service when and where you need it, with speeds up to 1,000 Mbps (1 Gig), depending on location. Speed packages may be changing as Hargray rebrands to Sparklight.

In which cities is Hargray available?
Hargray serves cities across Georgia, South Carolina, and Alabama. Sparklight has a wider footprint, which will enable the company to serve a larger region, providing faster speeds and better service.
Can I use my own modem with Hargray?
Yes, as long as the modem meets the correct specifications. Hargray and Sparklight permit users to provide their own modems, or lease one from the company.

 
How can I get in contact with Hargray customer services?
Learn how to get in touch with Hargray customer service here.
Can you use the Hargray Speed Test if you have another Internet provider?

Yes. The Hargray Speed Test is a universal speed test that will measure your speeds no matter your Internet provider. You can also compare it against the Sparklight speed test.

How can I boost my Hargray WiFi speed?
If you are consistently experiencing WiFi speeds below the range outlined in your package, there are a number of steps you can take to try improving your speed. These include: rebooting your router and modem; ensuring the problem isn’t isolated to one website; minimizing the number of devices and applications running simultaneously to measure the impact; and relocating your router to a more open location. If these options do not solve your speed concerns, you may want to consider investing in a WiFi extender.
 

Learn About Hargray Internet by Sparklight

Hargray Internet provides a variety of features that you can tailor to your needs, and even more service and speed now that they’re part of the Sparklight family.

Wall-to-Wall WiFi

No matter where you are in your home, you’ll get seamless WiFi coverage from corner to corner.

Reliably fast Internet

Choose a download speed to fit your lifestyle, whether you're working from home or streaming favorite movies and shows.

Local Customer Service

As a Hargray/Sparklight customer, you get unbeatable LOCAL customer service when and where you need it.

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