Changing Internet providers doesn't have to result in a temporary loss of service. We'll help you identify your new provider and get connected - so that "down time" is only a phrase for relaxing on the couch.
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Optimum is a subsidiary of Altice USA. Altice works through high-speed Internet, telephone, and video services to connect businesses and individuals around the country. They are dedicated to creating a community between customers and employees centered around creativity and problem solving. Optimum offers internet speeds of up to 400 Mbps and connection to many Wi-Fi hotspots through Altice, Spectrum, and Cox. In June 2016, Altice acquired the Cablevision company and, with the merger, the Cablevision name was retired but Optimum remained the face of the services. The company has over 13,000 employees and serves roughly 2.5 million customers in New York, Connecticut, and New Jersey.
Optimum has a variety of speeds available ranging from 400 Mbps to 20 Mbps, all options can be viewed here.
By visiting this page, you can find all local support phone numbers or chat with a representative online.
Check for your nearest Optimum store on this page.
By logging in to your Optimum account here, you can pay your bill online.
Optimum cable service is available across New York City, Northern New Jersey, Long Island, and Hartford, CT.