GUIDE TO COX TV, INTERNET & PHONE PACKAGES NEAR YOU

Are you moving and looking to switch to Cox as your new service provider? SmartMove has the ultimate guide with everything you need to know about Cox’s TV, Internet, and phone offerings.

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Cox Company Overview

Cox Communications is the third-largest cable television provider in the United States, and is part of Cox Enterprises, which was founded in 1962. In 1993, Cox became one of the first cable companies to expand their offerings to telecommunications for businesses. 

Now, Cox offers services including GIG speed Internet, mobile phone, streaming and traditional cable TV. 

Explore Cox Plans
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Benefits of Using Cox Services

Fast & reliable

Internet speeds

Bundled savings

on home and mobile phone plans

24/7 Customer support

via online chat

What Services Does Cox Provide?
Cox offers a range of high-speed Internet plans designed to meet your needs and keep you connected. With speeds ranging from 300 Mbps to 2 GIG, there's an option for everyone. Plus, Cox Advanced Security safeguards your home WiFi network from the dangers that live on the web.

Cox's reliable, fiber-powered network provides breakthrough technology and proven performance that even supports critical infrastructure like hospitals and fire stations 24/7.
A man uses his tablet at home thanks to strong Internet reliability

Cox Internet Services 

Cox offers a range of high-speed home Internet plans designed to meet your needs and keep you connected (free WiFi hotspots included). With cable Internet and WiFi speeds ranging from 100 Mbps to 2 Gbps (1.25 TB of data included), there's an option for everyone. Plus, the Cox Security Suite keeps your connection secure with antivirus protection, as well as parental controls and protection against spyware and phishing.

Cox's reliable, fiber-powered network provides breakthrough technology and proven performance that even supports critical infrastructure like hospitals and fire stations 24/7. 

Type of Cox Internet Plans

Check out the most popular Cox Internet service plans below to find the one that's right for you:

  • 300 Mbps Download Fast: All you need for browsing the web, social media, email and more.
  • 500 Mbps Download – Go Even Faster: The right speed for 4K video, multi-player gaming, working from home and more.
  • 1000 Mbps (1 GIG) Download – Go Super Fast: Great for 8K video, multi-player gaming, working from home, and more.
  • 2000 Mbps (2 GIG) Download – Go Beyond Fast: Cox's top speed for video conferences, virtual reality, multiple 4K/8K streams and more.
  • 100 Mbps Download – ConnectAssist: Affordable & Reliable Internet for Qualified Homes.

For even greater value, add Cox Internet and Mobile and save. With select Internet and mobile bundles, you can get the best deals and bonus features like Price Lock Guarantee and Advanced Security - all at no extra cost.

Internet Pricing

Cox Internet plans start as low as $55/month. However, pricing may vary depending on equipment rental fees (i.e., modem, WiFi Router, etc.), activation costs, add-ons, and location. Low-cost internet options for qualifying households are available for as low as $9.95/month.

Cox Cable TV Packages

Get your favorite shows and premium TV channels through Cox's cable TV packages. Whether you’re looking for basic or premium channel lineups, you can choose from a variety of plans to meet your needs. Here are the available packages:

  • Cox TV Lite: Essential streaming plan for top cable channels includes 60 top channels like Food Network, HGTV, Hallmark, A&E, Lifetime, Discovery Channel and more. Watch anywhere with Contour app via Xumo Stream Box, iOS, Android and web. Cox Internet required.
  • Contour TV Starter: Includes 75+ local channels such as CBS, NBC, FOX, PBS and more. You can also access apps like Netflix, Prime Video, and Peacock.
  • Contour TV Preferred: Includes 140+ local and cable TV channels such as ESPN, HGTV, USA, and more. You can also access apps like Netflix, Prime Video, and Peacock
  • Contour TV Ultimate: Includes 250+ local and cable TV channels, including premium channels and channel packs such as NFL Network, Disney Junior, Cleo TV, and more. You can also access apps like Netflix, Prime Video, and Peacock.

Cox TV Pricing

Visit Cox's website to see the best offers for your address. Total costs for Cox packages may vary based on your location, activation costs, add-ons, Cox bundle deals, etc. 

Cox Mobile & Home Phone Services

Cox provides various mobile and home phone plans for customers who prefer to stay connected. Cox Mobile offers plans for low-data and high-data users with competitive prices and features. Cox Voice offers crystal-clear calling from your home phone, automatic robocall blocking, and unlimited calling to the US, Canada, and Mexico. 

Cox Mobile Plans 

GIG Unlimited + Internet: All the data you need with the extra savings for each additional line.

  • Unlimited mobile data
  • Unlimited talk and text
  • Best for heavy data users – streaming, gaming, video calls, social media, navigation
  • Ideal for families – save more with each line you add
  • Starting at $95/month – price for combined Cox Internet and Cox Mobile

Excludes taxes and fees. Mobile speeds reduced after 20 Gigs usage per month.

Pay as you Gig  + Internet: Only pay for data you use. Plus, switching plans is easy

  • 1 GB of mobile data at a time
  • Unlimited talk and text
  • Best for light data users – calls, texts, browsing, and email
  • Maximum flexibility – only pay for the data you use
  • Starting at $65/month – price for combined Cox Internet and Cox Mobile

Excludes taxes and fees.

Cox Home Phone Plans

Cox Voice Preferred ($20.00/month)

  • Crystal-clear HD calling
  • Answer home phone calls anywhere with simultaneous ring
  • Automatically block robocalls
  • Unlimited calling to the U.S., Canada, and Mexico

Understand Internet Speed And What Will Work For You

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Internet Speed Users Supported Speed Summary
25 Mbps 1 – 2 people Basic
100 Mbps 2 – 3 people Average
200 Mbps 3 – 5 people Fast
400 Mbps 5+ people Very Fast
1000 Mbps 5+ people Fastest

Need help determining the Internet speed for your home?

Fill out our easy Internet Speed Quiz!

Take our Internet Speed Quiz
Provided Modems & Routers

Cox ARRIS TG1682

This modem and router combo offers 24x8 channel bonding, giving most households a reliable connection.

Go Even Faster (500 Mbps)

Cox Technicolor CGM4141

This Internet and phone modem/router combo device offers dual-band WiFi and whole-home coverage to support fiber Internet speeds.

Go Super Fast (1 Gbps)

Cox Technicolor CGM4981

As the most advanced option, this modem and router combo offers tri-band WiFi, whole-home coverage, and 32x8 channel bonding.

Compatible with all Cox plans
Cox Frequently Asked Questions
Is Cox available in my area?
Cox cable service is available in many major metropolitan areas such as Phoenix, New York, Las Vegas, San Diego, New Orleans, Cleveland, Oklahoma City, and Wichita. To find the areas in which Cox services are available, please check here.
Where is the nearest Cox store?
You can find the nearest Cox Cable store to you by visiting this link and inputting your address or zip code.
Can I pay my Cox bill online?
Yes, you can! Simply log in with your user ID and password and choose the “pay my bill” option on the home screen of the Cox website.
How can I get in contact with Cox customer service?
You can contact Cox customer service online here for live chat, on Twitter at @CoxHelp, or by phone at 866-867-7644.
What is Panoramic Wifi?
Panoramic Wifi from Cox uses the latest technology with an all-in-one modem and router that delivers consistently fast, wall-to-wall Wifi throughout your home. You can use the Panoramic Wifi app to control and pause individual devices, get notified of blocked network threats, troubleshoot connectivity issues and more.
How fast is Cox Internet
Cox offers up to 2 GIG Internet download speeds. Cox Internet is powered by fiber and connected to the premises via coaxial cable.
What is Cox Contour TV?
Cox Contour TV allows you to keep your streaming services and regular TV all in one spot and take it on the go. You can learn more here.
High-Speed Internet: Is there a difference between 1000 Mbps and 1 GIG?
No. 1,000 Mbps and 1 GIG, or 1 Gbps, denote the same Internet speed, just in different units of measurement. Both Gbps and Mbps are measurements of data transfer or, in other words, Internet speed. Mbps stands for megabits per second. Gbps stands for gigabits per second. 1 Gbps, or 1 GIG, is equal to 1,000 Mbps.
What is 5G, and how is Cox Internet different?
5G stands for “fifth generation,” the most recent version of cellular/mobile technology. Although 5G is a mobile/cellular technology, it can also be used to deliver Internet service to a residence. 5G home Internet uses nearby cellular towers to send a signal to the modem/router in your home. The speed and reliability of that signal can be severely degraded by several factors, from how far it needs to travel to reach your home to objects that might stand in the way — think trees, buildings and even windows.

In comparison, Cox's reliable, fiber-powered broadband network can deliver Internet speeds that are even faster than 5G providers.

Note: 5G is different than 5 Gbps (5 gigabits per second, which is an Internet speed) and 5 GHz (a setting you might see on your WiFi router). Cox Internet is powered by fiber and connected to the premises via coaxial cable.
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