Optimum TV & Internet Installation Guide

Installation Guide

Optimum Installation Guide Overview

If you’ve recently signed up for your Optimum Internet, you’ll need to install and set up your services using the Optimum self-installation kit.

This guide includes information about using the self-installation kit, setting up Optimum Internet, and tips to help you decide between buying and renting equipment. Follow these steps and complete the simple activation process without the hassle of in-person installation.

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Ways to Install TV & Internet from Optimum

Find our simple setup guide and videos on Optimum’s website. There are two ways to install your Optimum Internet connection:

  • Call an Optimum technician to install your connection
  • Use the self-installation guide to install the connection

If you select the first option, a technician will complete the installation process for you. If you choose the second option, you can easily install your connection by following our guide.


Pros and Cons of Self-Install for Optimum

Our step-by-step guide is quick and straightforward. You can contact Optimum’s help desk for assistance. Additionally, there is a comprehensive checklist and instruction manual in the box.

Pros of self-installation:

  • Equipment is delivered to your home
  • Less time-consuming
  • No installation charges

Cons of self-installation:

  • You may require more assistance
  • More time-consuming
  • Assistance is only limited to phone or chat
  • Your home may not be eligible

How to Use Optimum Self-install Kit

opening installation kit box
The kit includes all devices needed to install your Optimum Internet and requires introductory technical knowledge.

installation kit contents
What Does the Self-Install Internet Kit Include?

The self-installation kit consists of the following components:

  • Self-install guide
  • Gateway
  • Power cord
  • Coaxial cable
  • Ethernet cable
  • Coaxial cable splitter (if requested)

How to Self-Install Optimum Internet and Wi-Fi

Self-installing your Optimum Internet and WiFi is simple because of the self-install kit and our self-installation guide.

How to Self-Install Optimum Cable TV

The cable TV self-installation kit from Optimum brings you everything you require for setting up your cable TV connection. You won’t even have to wait for a technician to come and install it. With the self-installation kit, you can set up your services at any time. Plus, you also have Optimum’s technical support for assistance. Since the Optimum cable TV self-installation kit comes with its own equipment, you just have to follow two basic steps:

How to Set up Your Wireless Network

Connecting to your wireless network is stress-free. Once you activate your equipment (Gateway and Wireless Router) follow these steps.

Optimum Cable Installation Guide Frequently Asked Questions
Find answers to your frequently asked questions about Optimum Cable and Internet.
How can I find out if Optimum is available in my area?
Optimum has services in 21 states: Arizona, Arkansas, California, Connecticut, Idaho, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas, Virginia, West Virginia. If you are moving, fill out the form here.
How can I get in touch with Optimum?
You can reach out to Optimum’s customer service department by calling (866) 218-3259.
What is an Optimum Smart Router?

A smart router is provided to Optimum Internet customers who have leased an Optimum gateway. It’s a home networking router that helps you manage your router settings from anywhere.

Should I buy my own Gateway for Optimum?

You can use your own Gateway with Optimum or buy one. A Gateway will allow you to experience the high-speed Optimum Internet as promised.

Does Optimum offer new customer deals?

Visit Optimum.com to explore our latest offers.

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