Are you moving and looking to switch to Cox as your new service provider? SmartMove has the ultimate guide with everything you need to know about Cox’s TV, Internet, and phone offerings.

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Cox Cable Company Overview and History

Cox Communications is the third-largest cable television provider in the United States, and is part of Cox Enterprises, which was founded in 1962. In 1993, Cox became one of the first cable companies to expand their offerings to telecommunications for businesses. 

Now, Cox offers services including high-speed Internet connections, mobile phone, home automation and cable television. Cox serves over 6.2 million customers nationwide.


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Benefits of Using Cox Services

  • Reliable and fast Internet speeds
  • Affordable mobile & home phone plans
  • 24/7 customer support via online chat

Cox Internet Services 

Cox offers a range of high-speed home Internet plans designed to meet your needs and keep you connected (free WiFi hotspots included). With cable Internet and WiFi speeds ranging from 100 Mbps to 2 Gbps (1.25 TB of data included), there's an option for everyone. 

Cox's reliable, fiber-powered network provides breakthrough technology and proven performance that even supports critical infrastructure like hospitals and fire stations 24/7. 

Type of Cox Internet Plans

Check out the most popular Cox Internet service plans below to find the one that's right for you:

  • 100 Mbps Download – Go Fast: great for browsing the web, social media, email, and more.
  • 250 Mbps Download – Go Faster: most popular, great for 4k video, multi-player gaming, working from home, and more.
  • 500 Mbps Download – Go Even Faster: supports HD streaming, light gaming, working from home, and virtual learning.
  • 1000 Mbps (1 Gig) Download – Go Super Fast: great for multiple devices to stream 8k video, multiplayer gaming, working from home, and virtual learning.
  • 2000 Mbps (2 Gig) Download – Go Beyond Fast: the premier package for multiple video conferences, multiple 4k/8k streaming, virtual reality and ultra-connected homes.

There are many Cox Deals for cable TV, streaming, home automation, phone, and Internet bundles that can help you save money while getting all of the services you need. Further, with the 30-day money-back guarantee, you can try the service first before committing long term. 

Internet Pricing

Cox Internet plans start as low as $50/month. However, pricing may vary depending on equipment rental fees (i.e., modem, WiFi Router, etc.), activation costs, add-ons, and location. Low-cost internet options for qualifying households are available for as low as $9.95/month.

Cox Cable TV Packages

Get your favorite shows and premium TV channels through Cox's cable TV packages. Whether you’re looking for basic or premium channel lineups, you can choose from a variety of plans to meet your needs. Here are the available packages:

  • Contour TV Starter: This basic cable package includes 75+ local channels such as CBS, NBC, ABC, FOX, PBS, and the CW. You can also access apps like Netflix, Prime Video, and Peacock.

  • Contour TV Preferred: Includes 140+ local and cable TV channels such as ESPN, HGTV, USA, TBS, the Food Network, and Nickelodeon. You can also access apps like Netflix, Prime Video, and Peacock.

  • Contour TV Ultimate: Includes 250+ local and cable TV channels, including premium channels and channel packs such as NFL Network, Disney Junior, Cleo TV, and more. You can also access apps like Netflix, Prime Video, and Peacock.

Cox TV service provides a range of add-on options, including live TV, streaming apps, DVR service, voice remote control, free movies and TV shows, on-demand access, the Contour TV app, sports and channel packs, and the ability to connect with Cox Homelife and Panoramic WiFi.

If you only use streaming apps like Netflix, Prime Video, Paramount+, Disney+ and Max, Cox Contour Stream Player brings all your entertainment together and is powered by the Contour Voice Remote for an easier viewing experience for just $5/month.

Cox TV Pricing

Visit Cox's website to see the best offers for your address. Total costs for Cox packages may vary based on your location, activation costs, add-ons, Cox bundle deals, etc. 

Cox Mobile & Home Phone Services

Cox provides various mobile and home phone plans to keep for customers who prefer to stay connected. Cox Mobile offers plans for low-data and high-data users with competitive prices and features. Cox Voice offers crystal-clear calling from your home phone, automatic robocall blocking, and unlimited calling to the US, Canada, and Mexico. 

Cox Mobile Plans 

Pay As You Gig

  • Best for low-data users
  • $15/GB
  • Only pay for the data you use every month
  • Unlimited talk and text
  • Recommended for users that use less than 2GB of data per month

Gig Unlimited Data Plan

  • Best for frequent phone users without WiFi access
  • $45/month for one line
  • As low as $30/month (price per line with 4+ lines)
  • Unlimited talk, text, and data

Cox Home Phone Plans

Cox Voice Preferred ($20.00/month)

  • Crystal-clear HD calling
  • Answer home phone calls anywhere with simultaneous ring
  • Automatically block robocalls
  • Unlimited calling to the U.S., Canada, and Mexico
Cox Frequently Asked Questions
Is Cox available in my area?
To find the areas in which Cox services are available, please check here.
Where is the nearest Cox cable store?
You can find the nearest Cox Cable store to you by visiting this link and inputting your address or zip code.
Can I pay my Cox bill online?
Yes, you can! Simply log in with your user ID and password and choose the “pay my bill” option on the home screen of the Cox website.
How can I get in contact with Cox customer service?
You can contact Cox customer service online here for live chat, on Twitter at @CoxHelp, or by phone at 866-867-7644.
What is Panoramic Wifi?
Panoramic Wifi from Cox uses the latest technology with an all-in-one modem and router that delivers consistently fast, wall-to-wall Wifi throughout your home. You can use the Panoramic Wifi app to control and pause individual devices, get notified of blocked network threats, troubleshoot connectivity issues and more.
What is Cox Gigabit Internet?
Gigabit internet means that 1,000,000,000 bits of data is transferred through the network in one second. Cox Go Super Fast Internet (1 gigabit internet) is roughly 50x faster than average DSL speeds, with download speeds up to 1 Gbps (1000 Mbps). Some customers can upgrade to Go Beyond Fast Internet (2 gigabit internet) speeds and receive download speeds up to 2 Gbps (2000 Mbps). You can learn more here.
What is Cox Contour TV?
Cox Contour TV allows you to keep your streaming services and regular TV all in one spot and take it on the go. You can learn more here.
What is Cox Homelife?
Homelife is Cox's home automation service. It allows you to stay connected to what’s happening around your house. You can keep an eye on pets and deliveries while on the go, see who is at the door and control it all from your smartphone. You can learn more here.
In what cities is Cox cable service available?
Cox cable service is available in many major metropolitan areas such as Phoenix, New York, Las Vegas, San Diego, New Orleans, Cleveland, Oklahoma City, and Wichita.

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