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Interested in Upgrading Your MCTV Internet Speed? Here Are The Details

Experience faster Internet with MCTV. Learn which MCTV users are eligible for speed upgrades plus other ways to increase Internet speed without a plan change.

Home WiFi keeps us connected across various aspects of daily life. WiFi enables you to work from home, complete school assignments, stay informed on important issues, and enjoy all your favorite live sporting events, from the Olympics to the Superbowl. Whether you’re gaming on your Xbox, Playstation or another console; jamming to music, reading the news or catching up with loved ones, WiFi is your connecting force! Most households use their Internet connection for several reasons simultaneously—which usually requires different levels of bandwidth.

If you’re currently paying for less Internet bandwidth than you need, you’re likely familiar with the frustration caused by slow upload and download speeds! But the good news is that many MCTV users have access to increased Internet speeds in certain regions across Ohio. If you aren’t among these customers, fear not! SmartMove has your back with a couple other tricks to help you boost your MCTV Internet speeds.

How to Increase Internet Speeds as an MCTV User

Before you contact MCTV about maximizing your Internet service, we strongly recommend you check out SmartMove’s MCTV speed test. This is a great resource for determining if your Internet is functioning at its best speed. If it’s not, your next step will be to troubleshoot either solo or with the help of an MCTV representative to get your Internet, literally and figuratively, back up to speed.

There’s also the possibility that your MCTV speed test will reveal that your Internet connection is working at the proper speed based on your plan. Which means you should consider a new plan and explore your options for increased Internet upload and download speeds from MCTV.

Currently, increased speeds are available for MCTV users in select regions. In order to find out whether your plan qualifies for speed upgrades at this time, simply log in to your online account and follow these instructions:

  • Click the Billing tab
  • Scroll down and click the Statements tab
  • Find Statement Details
  • Look for an Upgrade tab, and you should be directed to a new webpage that displays your options for upgradingā€‹
If these steps show that you are not currently eligible for a speed upgrade, you can contact your local MCTV helpline to get more information or talk about paying for more data or faster speeds.

Easy Ways to Make Your Internet Faster

Whether or not you’re able to upgrade your MCTV Internet speeds at this time, there are many quick fixes to improve your household’s  online experience.

Sick of your streaming devices buffering mid-scene during your favorite show? Or experiencing a slow Internet connection when you’re on your mobile device? Here are some tips to speed up your Internet without changing your service plan.

Change the Location of Your Router

If you’re only experiencing slow Internet speeds on certain devices in your home but not others, the location of your router may be the problem. The more centrally your router is located to the rest of your home, the better the Internet connection will be for all of your devices. Additionally, make sure the devices requiring the highest priority are closest to the router to get the best possible connection.

Connect with an Ethernet Cable

Given the popularity of wireless Internet access, it’s easy to forget that a wired connection can often be much more quick and reliable. It may be slightly less convenient to attach an Ethernet cable to your device, as you can’t move around as freely. However, if you’re trying to do a data-heavy activity like on-demand streaming or gaming or even running simultaneous streams, an Ethernet cable will boost your Internet speeds significantly.

Get an Upgraded Router

In some cases, you might be using a WiFi router that isn’t built for the amount of space you need to cover. Contact your MCTV representative to find out whether a router upgrade is in order. Then you can get back to streaming your favorite cable TV channels online on your TV app, including ESPN, Fox, Showtime, TNT, Comedy Central, and many more.

Consider a WiFi Extender

A WiFi extender (not to be confused with a WiFi repeater) may also be needed if your router isn’t quite equipped to give you high-speed Internet access. WiFi extenders are easy to set up and are a great way to eradicate dead zones throughout your property.

Find the Best Internet and Media Bundles with SmartMove

Improving your MCTV Internet speed is definitely possible if you follow these tips. 

Need to add cable TV or mobile to your Internet service? SmartMove can help you find the best bundles available in your region from the highest quality providers available.

Here’s a breakdown of some of the most popular plans MCTV customers currently have to choose from:

100 Mbps
Several users and devices
Serious gaming
Heavy HD video streaming
10 Mbps upload speed
No data caps
Free modem

50 Mbps
Multiple users and devices
Recreational gaming
Moderate HD video streaming
5 Mbps upload speed
No data caps
Free modem

25 Mbps
A few users and devices
Light gaming and streaming
Browsing the web
5 Mbps upload speed
No data caps
Free modem

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