11 Internet Tips Every Military Family Should Know Before a Move

If you're part of a U.S. military family, you've probably packed more boxes than you can count, and maybe even have a moving checklist engraved in your brain. Between PCS orders, finding housing (again), and getting everything packed and ready, the chaos of relocating is all too familiar. But amid the packing tape and endless to-do lists, one thing remains a top priority: staying connected to reliable Internet, TV, and mobile services.

From Zoom meetings and virtual classrooms to streaming your favorite shows and Facetiming with family members back home, a solid Internet setup is non-negotiable. That’s where SmartMove’s Military Internet tools step in, helping you quickly find, compare, transfer, or set up new Internet and TV services at your next stop. Because orders can change overnight, but staying connected shouldn’t be a scramble.

How To Stay Connected: Planning Tips for Your Next Military Move

When it comes to relocating, active-duty military families are pros at adapting quickly and rolling with the punches. But even the most seasoned movers can hit snags when it comes to getting Internet service up and running at a new address, especially in high-demand areas near bases. That’s why planning ahead and knowing your options can make all the difference.

1. Start Planning Your Internet Setup Well Before Moving Day

Internet installation appointments near military bases can fill up quickly, especially during peak PCS seasons. As soon as you know your next destination, you should explore provider options at your new address. Getting ahead of the rush gives you the best shot at scheduling installation on or shortly after your move-in date, so you're not stuck using the hotspot from your phone for days.

SmartMove can help you get a jump-start by showing you what Internet service providers (ISPs) are available at your future address. With a few simple clicks, you can compare options, schedule installation, and check one more thing off your moving to-do list early.

2. Use a Full Address Lookup Tool for Accurate Results

Don’t rely on ZIP code searches. Broadband availability often varies block by block, even in the same neighborhood. SmartMove’s Internet Tool uses full address data to provide precise results tailored to your new location, helping you avoid surprises on moving day.

3. See if Your Current Internet Plan Can Transfer

Before you cancel your service and start from scratch, it’s worth checking whether your current Internet provider serves your new duty station. Many national providers have coverage in multiple states and around military bases, which could make transferring your existing plan a breeze.

SmartMove helps you confirm whether your current home Internet plan can be transferred. All you have to do is enter your new address, and you'll see whether your current provider is available there. If they are, SmartMove can guide you through the steps to transfer your service so you can stay connected with minimal disruption.

4. Know How Much Bandwidth Your Household Needs

Between remote work, Zoom calls, streaming, online gaming, and smart home devices, bandwidth needs can add up fast. And while it’s tempting to go with the cheapest plan, that can lead to frustrating slowdowns, especially during peak evening hours when you just want to relax after work.

To take the guesswork out of it, SmartMove has a Speed Quiz to estimate the best upload and download speed tier based on your family’s Internet usage and household size. Just answer a few questions about your household size and Internet habits, and get a personalized speed recommendation that fits your lifestyle and avoids unnecessary overages or lag.

5. Choose a Provider That Offers Self-Installation Kits

Waiting around for a technician isn’t always an option, especially when you’ve just arrived at a new base and your to-do list is a mile long. Luckily, many Internet providers offer self-installation kits, so you can get connected without scheduling an appointment. These kits are typically easy to use, with step-by-step instructions that walk you through setup in minutes.

SmartMove highlights providers that offer self-install kits, helping you get online as quickly and conveniently as possible.

6. Use a Mobile Hotspot or Phone Tethering as Backup Internet Access

While waiting for installation, consider using a mobile plan's hotspot or tethering from your mobile phone. These can provide short-term connectivity for emails, video calls, or entertainment. It's a practical backup for families on the move.

Check out these mobile apps for military service members that can help you stay organized and connected during transitions.

7. Look Into Flexible Wireless Plans for Temporary Access

If you're between duty stations or anticipate a longer stay in temporary housing, check out short-term WiFi plans. Many providers offer prepaid or flexible plans with enough data to support light streaming, video calls, and basic Internet use. They're a great "bridge" solution while you wait for your permanent connection to be installed.

SmartMove helps you stay informed by showing available wireless Internet options in your area, so you’re never without a plan, even if your household is still in flux.

8. Make Sure Your Router and Modem Are Compatible

Not all providers use the same technology. Before moving, check whether your current router or modem is compatible with your new provider, or if you’ll need to rent or buy different equipment. SmartMove connects you with provider-specific equipment guidelines to avoid setup issues.

9. Compare Internet, TV, and Mobile Bundles To Simplify Your Setup

Military life is already complicated; your technology setup shouldn’t be. If you’re looking for an easy way to manage your services (and your bills), bundling may be the way to go.

Many providers offer discounted packages when you combine Internet, TV, and even cell phone service, which can save you money and time dealing with multiple accounts.

SmartMove’s Bundles Tool helps you find and compare qualifying package options at your new address, saving you both time and money.

10. Read the Fine Print on Contracts and Military Eligibility

Long-term contracts or high early termination fees can cause unnecessary stress if your timeline changes. Look for providers that offer no-contract or flexible options. SmartMove flags these so you can choose a plan that matches your lifestyle and military status.

Find out if you can suspend or cancel your Internet service during military deployment.

11. Check For Military Discounts

Some providers offer monthly discounts, waived installation fees, or free equipment rentals for qualified military personnel, including active members, veterans, and retired military. Others may participate in federal assistance programs, like the Federal Communications Commission’s (FCC’s) Lifeline Program, which is designed to bring affordable Internet to qualifying households.

To make sure you’re getting every possible benefit, check the FAQs and military eligibility pages on your Internet provider’s website to learn more about the perks that may apply to your family.

How SmartMove Helps Military Families Stay Connected

With so many moving parts during a military relocation, SmartMove helps take the guesswork out of staying connected, offering tools and resources specifically designed to make Internet planning quicker, easier, and stress-free.

Enter Your New Address To See What’s Available

Tired of looking up high-speed Internet plans, only to find out they’re not actually available at your new home? SmartMove’s Internet Tool solves that problem by using real-time, address-level data to show exactly what providers, plans, and speeds are available at your new location, not just general ZIP code estimates. This makes it easier to plan ahead and avoid surprises when it’s time to set up service.

Plan Your Move With Confidence by Exploring Transfer or New Service Options

If your current provider is available at your new address, transferring service may be simpler than you think, and SmartMove can help initiate that transfer. If it’s time for a change, we make it easy to compare different providers side-by-side, so you can see your options clearly and make the best decision for your family's needs.

Whether you’re hoping to transfer your current service or start fresh, SmartMove helps military members make informed decisions based on actual availability by showing you participating providers at your new address.

Use Smartmove’s Tools to Bundle, Compare, and Stay Connected

With everything military families have to worry about, Internet planning shouldn’t be an added source of stress. That’s why SmartMove offers helpful tools to make the process run smoother. Click here to find the best Internet plan in your area.