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Or give us a call: 1.877.298.8998
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FAQs Frequently Asked Questions
How can I get in contact with Fidelity customer service?

You can call, find a local business office or find other ways to reach Fidelity here.

Can I pay my Fidelity bill online?

Yes! You can log in to pay your Fidelity bill with this link.

Is Fidelity available in my area?

Fidelity provides business and residential services currently only within the states of Missouri, Oklahoma, Arkansas, Texas and Louisiana. Fidelity services may not be available in all areas. Please visit the Fidelity website and use the “Check for Service Availability” pop-up tool to find their service areas.

How much bandwidth do I really need?

Whether you're an avid binge-watcher, extreme gamer or social media butterfly, Fidelity's bandwidth analyzer can help you find the perfect Internet speed to keep you connected!

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