Speed Test Tips

Things you should consider before running your speed test:

  • Internet speed changes throughout the day. Test your speed mutliple times for clear results.
  • Run the speed test in the same room and in clear sight of your router for the most accurate result.
  • Complete downloads on all connected devices prior to running the test.
Results

(es)Ideal for 1-2 devices

Your Internet connection is slow.

Your Internet should support the following:

  • (es)Suitable for 1 person
  • (es)Light Internet browsing
  • (es)Music and photo download

This connection is not fast enough to support high-quality streaming.

 

Find Better Internet

SmartMove connects you to the best Internet, mobile and TV providers in your area. Enter your address to explore your options. Plus, learn how you can save by bundling your Internet and mobile services.

Explore More Options
Results

Ideal for up to 6 devices

(es)You’re up to speed! Your Internet connection is ideal for streaming [streamer name].

Your Internet should support the following:

  • Suitable for 1-2 people
  • Moderate Internet browsing
  • Stream HD videos

(es)Your Internet should support the following:

  • Multiplayer gaming
  • 4K video streaming on multiple devices
  • Fast file downloads and uploads
  • Heavy Internet usage
  • Uninterrupted video calling
Save money by bundling your Internet and mobile services.

 

Interested in a New Provider?

Even if you’re happy with your plan, SmartMove can help ensure you are getting the best Internet, mobile and TV service in your area. Enter your address to compare your options.

(es)Explore More Options
Results

Ideal for 10+ devices

(es)You’re up to speed! Your Internet connection is ideal for streaming [streamer name].

Your Internet should support the following:

  • Suitable for 3+ people
  • Manage large files
  • Stream 4K videos
  • Multiplayer gaming

(es)Your Internet should support the following:

  • Multiplayer gaming
  • 4K video streaming on multiple devices
  • Fast file downloads and uploads
  • Heavy Internet usage
  • Uninterrupted video calling
Save money by bundling your Internet and mobile services.

 

Interested in a New Provider?

Even if you’re happy with your plan, SmartMove can help ensure you are getting the best Internet, mobile and TV service in your area. Enter your address to compare your options.

(es)Explore More Options
Results

Ideal for unlimited devices

(es)You’re up to speed! Your Internet connection is ideal for streaming [streamer name].

Your Internet should support the following:

  • Suitable for 20+ people
  • Heavy Internet usage
  • Stream 4K videos
  • Multiplayer gaming

(es)Your Internet should support the following:

  • Multiplayer gaming
  • 4K video streaming on multiple devices
  • Fast file downloads and uploads
  • Heavy Internet usage
  • Uninterrupted video calling
Save money by bundling your Internet and mobile services.

 

Interested in a New Provider?

Even if you’re happy with your plan, SmartMove can help ensure you are getting the best Internet, mobile and TV service in your area. Enter your address to compare your options.

(es)Explore More Options
Ready to get connected?

Enter your address to get started

Want Smarter, More Secure Internet? Learn About Xfinity Internet and Services.

Learn More
SpeedTest Frequently Asked Questions
(es)How does our Internet Speed Test work?
  • (es)Our Internet speed test will first determine your location to find the test server that is closest to you.
  • Once the nearest test server has been determined, we will ping that server, measuring the roundtrip response time.
  • Next, we will begin the download test, opening multiple server connections, and attempting to download a small sample of data. This stage of the test measures the time it takes to capture the sample data, and the required network resources used in that capture. If there is additional room detected, we will increase the number of open connections to download additional data, measuring how much your Internet connection is able to accomplish simultaneously.
  • Finally, we process your upload capacity, measuring the speed of data uploads from your device to the test server.

Learn About SpeedTest Internet

SpeedTest Internet provides a variety of features that you can tailor to your needs. Learn more about your options on the SpeedTest's page.

Too Many Obstacles

Think of your WiFi like a dart and obstacles like the wind. When throwing a dart on a windy day, the dart may slow or completely drop on its way to the target.

Wireless Interference

Routers operate on one of two channels – 2.4GHz and 5GHz. Think of these like speeds in a race. 2.4GHz is like a marathon. Speeds are slower to compensate for going a farther distance.

Other Wireless Devices

When not in use, turn off laptops, tablets, computers, and TVs. Certain mobile apps may silently hog your bandwidth, too. Look at your device settings and determine which platforms are running in the background.

An Old Router

Newer routers were designed to provide faster speeds. Older legacy WiFi client devices using 802.11g or 802.11b can slow down wireless connectivity.

Internet Rush Hour

Between the hours of 6:00 pm and 10:00 pm, you’ll likely suffer from a limited WiFi connection due to Internet rush hour. Be sure to download content before or after rush hour times.

In the process of moving?

Fill out the form below to find your new provider

Want more information? Check out the other tips and resources on our blog.