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FAQs Frequently Asked Questions
How can I get in contact with Xfinity customer service?

You can request a call, live chat, find a store, or check for outages here.

Can I pay my Xfinity bill online?

Yes! You can log in to pay your bill with this link.

Is Xfinity available in my area?

Xfinity is available in 39 of the 50 states. To see the full list, visit this page.

Where to return your Xfinity Equipment?

You can drop your Xfinity equipment off at Xfinity Customer Service Centers or stores. To find the closest one to you, check here.

If I get a bundle, will I have to pay for a ton of channels that I won’t even be watching?

Most bundles offer a variety of choices when it comes to channels so you can make sure you’re paying for the kinds of channels you and your household want to watch. They have 150 Mbps Internet paired with 10 cable channels, 250 Mbps Internet with 200+ cable channels including premium channels like Showtime and many other options.

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