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FAQs Frequently Asked Questions
Is Cox available in my area?

To find the areas in which Cox services are available, please check here.

Where is the nearest Cox cable store?

You can find the nearest Cox Cable store to you by visiting this link and inputting your address or zip code.

Can I pay my Cox bill online?

Yes, you can! Simply login with your user ID and password and choose the “pay my bill” option on the home screen. 

How can I get in contact with Cox customer service?

You can contact Cox customer service online here for live chat, on Twitter at @CoxHelp, or by phone at 866-867-7644.

What is Panoramic Wifi?

Panoramic WiFi from Cox is an innovative high speed Internet experience that is designed to meet your needs by offering full wall-to-wall coverage, fast speeds, and support tools to manage your in-home WiFi network.

What is Cox Gigablast?

Gigablast is Cox's premiere high speed internet plan, with speeds up to 1000 mbps. You can learn more here.

What is Cox Contour TV?

Cox Contour TV allows you to keep your streaming services and regular TV all in one spot, and take it on the go. You can learn more here.

What is Cox Homelife?

Homelife is Cox's home security service. It allows you to monitor your smarthome from afar and provides 24/7 security monitoring. You can learn more here.

In what cities is Cox cable service available?

Cox cable service is available in many major metropolitan areas such as New York, Las Vegas, San Diego, New Orleans, Cleveland, Oklahoma City, and Wichita.

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