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Xfinity Installation Guide

Installation Guide

Our Installation Guide

Moving can be stressful enough without having to worry about your Internet and tv service. Cable and Internet service provider Xfinity makes the installation process as easy as possible. This handy guide will have you streaming and browsing in no time with your new Xfinity internet service.

To get started, first check to see if the service is available in the area you are moving to. Once you have determined that service is available, you have the option to set up your equipment yourself or schedule installation with a technician.

Professional Installation vs. self-installation

Even if you are not a tech-savvy person, the self-installation process through Xfinity is simple and straightforward. Self-installation allows you to install Xfinity at any time, day or night, without scheduling an appointment. Technicians will usually set appointments within a two to four-hour window and require an adult to be present for the installation.

Installation Cost

Installing your Xfinity Internet and cable service yourself is less expensive. The cost of professional installation is currently set at about $90.00, while the cost to self-install only includes the shipping fee for the Xfinity self-install kit. Unfortunately, if you are moving to a home that has not been previously wired for Xfinity, you will need to use a professional to install.

Your self-installation kit

Technician holding modem

If you have chosen to self-install, you will need to place an order with Xfinity to have the kit shipped to your address. This can be done when you order your service, or you can contact customer service to place your order. You can choose to have it shipped to your home or pick up your kit at the nearest service center.

Bundle of multicolored cables

What your self-install kit will include:

The kit comes complete with:

  • An envelope containing the Xfinity Comcast Customer
  • Privacy Notice and Agreement for Residential Services
  • A Getting Started guide
  • An xFi wireless gateway modem/router
  • A coaxial cable
  • An Ethernet cable
  • A power cord

How to self-install Xfinity Internet

Xfinity Internet offers easy-to-follow instructions for new users. After you have verified that your install kit contains all the items listed above, you can proceed with the installation.

Watch This Video About Getting Started

How to self-install Xfinity Cable

Similar to the Xfinity Self-Install Internet Kit, you can self-install your cable service by ordering equipment and following the installation process.

If you can’t install your Xfinity wifi yourself

Sometimes, you cannot complete the installation yourself. Perhaps your home is not already wired for service. Regardless of the reason, there are a few things you should know.

Xfinity Frequently Asked Questions
Find answers to your frequently asked questions about Xfinity Cable and Internet.
Can I get Xfinity in my area?
Comcast Internet availability area covers 40 states and offers service to a population of 112.3 million, with the widest statewide coverage in California, Florida, Illinois, and 36 other states.
What is the Xfinity customer service number?
To reach Xfinity, you can call their toll-free number: (800) 934-6489. They can answer all your questions about high-speed internet access, Xfinity tv, and even how to use Xfinity Voice.
How fast are Xfinity Internet speeds?
Xfinity's fastest and best internet service offers speeds up to 1200 mbps.
How can I get help with Xfinity self-installation?
You can speak to a customer service representative by going to www.xfinity.com/support/contact-us and opening a chat or calling 1-800-XFINITY (800-934-6489). They can help with troubleshooting and addressing any other issues with your internet connection. Additionally, xfinity.com/selfinstall is another great resource.

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