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Xtream Internet & Cable

Installation Guide

Xtream Installation Guide Overview

Having cable and internet installed is a top priority for many homeowners. Whether you are moving into a new home or if you're looking to switch providers, there are specific things you should know about the Xtream installation process.

In this guide, we'll explain in simple terms how to self-install your Xtream internet and cable, how to use the Xtream Self-Installation Kit, whether you should buy or rent modem equipment, the pros and cons of self installation vs professional installation, and more.

Ways to Install TV & Internet from Xtream

You have two main options when it comes to installing your Xtream internet and cable services, depending on your preference.

You can:

  • Call and schedule a professional Xtream technician to come install the service in your home
  • Install your Xtream services yourself through self-installation

This guide will help you self-install with knowledge and confidence. While it's common to call a technician to come install cable and internet services, it really has never been easier to install them yourself. Xtream offers live support, how-to videos and other resources to help you through the process. While COVID restrictions are starting to lift in many parts of the US, lots of people still prefer to do the installation themselves. Our self-install guide will walk you through the process of setting up your cable service and home network so that you'll have internet access and the opportunity to watch all your favorite tv shows right away.

Pros and Cons of Self-Install for Xtream 

Are you unsure about whether or not you should self-install your cable and internet services? Calling an expert to install and installing it yourself each have their pros and cons. Check out the list here:

Pros of self-installation:

  • No installation fee
  • Do it on your own schedule
  • Have equipment delivered
  • Limit people coming into your home

Cons of self-installation:

  • No expert help or in-person troubleshooting
  • Your home may not be eligible

How to Use Xtream Self-Install Kit

Technician holding modem

Connecting your Xtream Internet and Cable is easier than ever with their self-installation kit. Once you sign up for Xtream services, they will mail you your kit, which will provides you with all of the equipment needed to set up your service. You can also often pick up a kit at a store.

Bundle of multicolored cables

What Does the Self-Install Internet Kit Include

Included in the self-installation internet kit include:

  • Welcome letter
  • Modem
  • 2 coaxial (or coax) cables
  • Ethernet cable
  • Splitter

Included in the self-installation cable kit include:

  • Welcome letter
  • Cable box
  • HDMI cable
  • Power adapter cord
  • Remote control
  • 2 coaxial cables

How to Self-Install Xtream Internet and WiFi

Follow the steps below to install your modem and router:

Watch This Video About Getting Started

How to Self-Install Xtream Cable TV

Similar to the Xtream Self-Install Internet Kit, you can self-install your cable service by ordering equipment and following the installation process.

Watch This Video About Getting Started

Renting vs. Buying Equipment from Xtream

If you are pretty tech savvy, it might be more beneficial for you to buy the equipment rather than rent it from an internet service provider. In the long term, it will be more cost effective for you to buy the equipment instead of renting it. However, if you don't know your way around technology very well, renting will probably be your best option.

There are also advantages to renting equipment, even if it is a little more expensive in the long run. The main advantage is convenience. When you rent a Xtream modem and/or router, you never have to worry about the unit being compatible with a system or needing to replacing it yourself. If your rented equipment stops working, your internet service provider will typically replace it free of charge. Additionally, if or when the rented modem and router become obsolete, they will also typically upgrade you at no additional charge.

Device Fee
Modem $10-15 per month

Xtream Frequently Asked Questions
Find answers to your frequently asked questions about Xtream Cable and Internet.
Does Xtream serve my area?
Xtream is the fifth-largest cable internet provider in the U.S. They serve the following areas: Alabama, Arizona, California, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Michigan, Minnesota, Mississippi, Missouri, North Carolina, Ohio, South Dakota, Tennessee, Virginia, and Wisconsin.
Who can I call if I have questions? What is the Xtream customer service number?
Whether you have questions about issues with your internet connection or download speeds, you can get your questions answered by calling the Xtream customer support team at 1-866-452-4747.
How long does it take Xtream to complete an installation?
Xtream can schedule a standard installation typically within 5 to 7 business days of your service inquiry.
Can I set up Xtream Internet by myself?
Like many other cable and internet providers, Xtream offers two options for installation. You can get a professional to install your service for a one-time installation fee or you can self-install the services themselves. If you choose self-installation, you will get equipment through store pick-up or mail delivery.
Does Xtream have 24 hour customer service?
The customer representative team at Xtream is available 24 hours a day, 7 days a week if you experience any problem with your bills or services. You can call Xtream at 1-800-883-0145 and 1-855-633-4226.
How can I get help with self-installation?
You can reference Xtream's answer center for support and self-installation help here.
How does Xtream connect to the Internet? What is the process?
Xtream customers can connect to the internet through a high-speed internet cable modem that will link your computer to a fiber-optic coaxial cable network. When you split a coaxial cable that comes into your home, you can access the Internet without any phone lines.
Do I need any special equipment?
Xtream provides access to the internet through a certified modem. The path and cost of renting or buying the equipment needed is provided through Xtream.

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