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GCI Installation Guide Overview

Installation Guide

Our Installation Guide

If you have recently relocated and are in need of a new Cable and Internet solution, getting your service installed and up and running is at the top of your to-do list. Making sure your router and/or modem, coax cables, and other equipment are set up correctly so that you can connect all your personal devices is almost certainly a high priority. Whether you have already chosen GCI as your Cable and Internet provider, or if you’re considering GCI as one of your top options, this guide will provide you with helpful self-installation information.

Let us show you how to install your GCI Cable and Internet on your own, so you can get to browsing and watching quicker. Learn how you can use the GCI Self-Install Kit, get your Wi-Fi set up and whether it’s best to rent or buy equipment.

Ways to Install TV & Internet from GCI

It’s now easier than ever before to install your Internet and Cable TV services. GCI offers support videos, as well as tons of useful information to make the process simpler. Traditionally, people often have a technician come out to their homes to get their Cable and Internet set up. However, many are choosing to do it themselves because it not only can save time, but you don’t have to wait around for much of the day for the installer to arrive.

You have a couple of choices when it comes to installation:

  • Call a GCI technician to come and do the installation for you
  • Self-install GCI Cable and Internet

This guide will walk you through how to self-install.

Pros and Cons of Self-Install for GCI

Installing your Cable and Internet on your own may seem like a lot of work, but the information in this guide and on GCI.com can make the process simple and straightforward. If you’re having a hard time deciding whether you want to self-install or reach out for an expert, take a look at the pros and cons below.

Pros of self-installation:

  • All the equipment you need is sent to you by GCI
  • You don't have to pay an installation fee
  • You can limit the number of people who get access to your home

Cons of self-installation:

  • You need a bit of technical knowledge to do the job right
  • You can’t get professional assistance in-person
  • If you have to call for help, you may spend a long time on the phone

How to Use GCI Self-Install Kit

Technician holding modem

It’s easy to connect your GCI Internet with the GCI Self-install Kit. All you have to do is sign up for GCI services, and they will send you the Self-install Kit. Inside the kit, you have all the cables and equipment you need to get your Internet service set up so you can start streaming, downloading, and exploring online content.

Bundle of multicolored cables

What Does the Self-Install Internet Kit Include?

Your GCI Self-install Kit comes with:

  • Wi-Fi modem
  • Power cord
  • Coaxial cable cord

The Self-Install Cable TV kit comes with:

  • Digital converter
  • Two coaxial cable cords
  • Power cord

How to Self-Install GCI Internet?

The GCI Self-install Kit can be set up in two easy steps.

How to Self-Install GCI Cable TV?

Just like the GCI Self-install Internet Kit, you can also self-install your cable service by ordering the kit and following the installation procedure.

How to Self-Install GCI Wi-Fi

Similar to cable and Internet, you can install GCI Wi-Fi yourself by ordering the installation kit and following the installation procedures.

Renting vs. Buying Equipment for GCI

GCI rents its equipment for cable TV and Internet, and it is the property of GCI while it’s being leased. If you were to end your contract, you would have to return the equipment to GCI.

However, GCI does allow users to buy their own modem if they choose. GCI only has one modem that they have approved for use with their service: the Netgear CM1000. You can purchase a Netgear CM1000 at some local retailers or online, such as on Amazon.com.

GCI doesn’t list its equipment fees on its website, but you can call (800)800-4800 to speak with customer service about how much their rental services cost.

Device Fee
Self-install kit Call (800)800-4800

GCI Cable Frequently Asked Questions
Find answers to your frequently asked questions about GCI Cable and Internet.
Can I get GCI in my area?
GCI focuses its services for the Alaska, U.S. area. You can check if services are available in your area here.
What is the GCI customer service number?
You can reach GCI by dialing (800)800-4800.
Where can I find free offers from GCI?
GCI runs deals and free offers on a regular basis. You can see what they currently have available on their Offers site, here.
How can I get help with GCI self-installation?
You can get technical support for GCI self-installation by going to their support page or by calling (800)800-4800.

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