Breezeline Cable TV & Internet

Installation Guide

Breezeline Installation Guide Overview

Breezeline has the internet speeds you need, whether you're setting up an entire smart home or just want to connect to Netflix. You have to be able to connect first in order to enjoy all the benefits though. If you’re looking to self-install your Breezeline cable TV, Internet, or Wi-Fi, you’ve come to the right place. Installing services yourself may sound nerve-wracking, but you don’t have to worry. In this guide, we provide easy-to-follow instructions to make the installation process effortless so you can start using your high-speed internet service right away.

Learn how to use the Breezeline Self-Install Kit, set up cable TV, Internet, and home Wi-Fi, and determine whether you should rent or purchase equipment. In the end, we share some FAQs to address common concerns.

Ways to Install Cable TV & Internet from Breezeline

Breezeline offers plenty of resources to help users install their cable TV and Internet services. You’ll find a lot of videos and step-by-step tutorials on their website. Typically, you can have an expert visit your home and set up your services. However, with the ongoing pandemic, many people are choosing to self-install their services due to safety precautions.

There are two ways you can install cable TV and Internet from Breezeline

Call in a Breezeline technician
Self-install Breezeline Cable TV, Internet, and Wi-Fi

Learn how to self-install with the guide below.

Pros and Cons of Self-Installation by Breezeline

Self-installing your services generally seems stressful. However, our self-installation guide and other resources available on Breezeline’s website will make the process hassle-free. If you’re still not sure whether to self-install or call in the specialists, check the pros and cons of self-installation below.

Pros of self-installation

Breezeline delivers all equipment to you.
You don’t have too many people visiting your home.
You don’t have to pay an installation fee.

Cons of self-installation

There’s a lack of in-person troubleshooting.
Your home may not qualify for self-installation.
You may need some technical expertise.

How to Use Breezeline Self-install Kit

Breezeline Self-install Kit has really simplified the way you can set up your cable TV or Internet and Wi-Fi. After you subscribe to their services, Breezeline’s team will send you a Self-Install Kit that includes all of the equipment and cables you’ll need to configure your service and start enjoying it.

What Does the Self-Install Internet Kit Include?

The self-installation kit includes the following:

Instruction Manual
Modem
Ethernet Cord
Coaxial Cable
Power Cord

How to Self-Install Breezeline Cable TV

Just like the Breezeline Self-Install Internet Kit, you can also self-install your cable TV service by ordering equipment and following the installation process.

Set up your Breezeline receiver
Activate your Breezeline receiver
Pair your remote to the TV

1 Set up your Breezeline receiver

Connect the coaxial cable to the receiver and to the splitter (labeled OUT).
Connect the HDMI cable to the receiver and to the TV. Note the INPUT name and number on your TV.
Connect the Ethernet cable to the receiver and to any of the four Ethernet ports on the back of your gateway.
Connect the power adapter to the receiver and to an electrical wall outlet. Insert the batteries into your Breezeline voice remote making sure the polarity (+/-) is correct.
Note that the Breezeline receiver (TiVo device) does not have a power button. It will boot up when power is plugged in.

2 Activate your Breezeline receiver

When the receiver powers up, you may receive a message that says “Your service is not active.” Please select “Delete this message” and continue to the Home screen.
When you see the Home screen, use your remote to navigate to Menu > Settings > Network Settings. Select “TiVo Service Connection” by pressing OK on the remote.
After the connection is complete, go to Menu > Help > Account & System Info > System Information. The 6th line down should read “TiVo Service account status: 3: Account in Good Standing.” Now you can proceed to the next step.
Restart the device. Pull the power from the back of the device, wait 10 seconds, and plug the power back in.
When the device powers back up again, call Breezeline’s automated activation line at 1-855-371-1548 and follow the prompts to complete the activation.

3 Pair your remote to the TV

Go to Menu > Settings > Remote, CableCARD & Devices > Remote Control Setup > Set TV Power, Volume, and Mute.
Find your TV manufacturer and follow the on-screen instructions.

How to Set up Your Wireless Network

After you activate your equipment (Modem and Wireless Router), follow these steps to set up your wireless network.

Connect the Device
Change Your Wi-Fi Credentials
Connect Your Device to the Wi-Fi Network

1 Connect the Device

Find your network name (SSID) and default password/Pre-Shared Key on the back or side panel of your Breezeline router.
Turn on the Wi-Fi on your device, be it a laptop, smartphone, or tablet.
From your wireless device, select your network name (SSID) from the list of available networks in your device Wi-Fi settings, and use the default password/Pre-Shared Key to sign in.

2 Change Your Wi-Fi Credentials

Launch the web browser. On the address line, type 192.168.0.1, and hit enter.
At the Easy Connect Screen, click “Let's Go”.
On the Wi-Fi setup page, enter a new Wi-Fi name and create a new password. Click “Confirm Setup”.
Note down your new Wi-Fi credentials and click “Complete My Setup”.

3 Connect Your Device to the Wi-Fi Network

On your computer and other wireless-enabled devices, find the new network you set up and input your new unique password.
If you have any problems with setting up your Wi-Fi network, visit breezeline.com/gatewayinstall.

Renting vs Buying Equipment from Breezeline

Customers can either lease a modem from Breezeline or purchase a modem approved for use with their service. Click here for a list of modems that you can use with the Breezeline network. When upgrading, downgrading, or terminating your subscription, you’ll have to return all equipment to the provider.
The monthly service costs of Breezeline WI-FI are $9.99 plus taxes. The normal fees associated with Internet services are all waived. There is no fee to lease the modem, no home networking fee, no HSD recovery fee, and no installation charges.
Here are the costs of equipment with Breezeline.

Device	Fee
TV receiver with DVR & remote	$10 per month
Self-install kit	Included
Modem equipment lease fees	$14.99 per month
Non-return equipment fees	Full retail value of equipment

Breezeline Installation Guide Frequently Asked Questions

Find answers to your frequently asked questions about Breezeline Cable and Internet.

What should I expect when I choose self-installation of my Internet service?

Breezeline will drop off or ship you their self-installation kit and send you an email with the order confirmation and package tracking information. You should expect to receive the self-installation kit within 3-5 days, and it will have everything you’ll need to get your Internet service up and running.

How do I connect my wired devices?

Any device with an Ethernet port, such as a computer or gaming console, may be connected directly to the modem with an Ethernet cord. You’ll get one cord in the self-install kit.

What should I do if my modem doesn’t turn on?

Check that the cords are tightly attached to the modem and plugged into the wall. If it still does not power on, try a different outlet.

When does the billing start for my new Internet service?

After you order online, the billing cycle automatically starts within 10 days. Therefore, if you run into any issues completing your installation, get in touch with their support team.

What if my modem won’t connect to the Internet?

Try unplugging your modem from the power outlet for 30 seconds and then plug it back in. Once it reboots, if you still cannot connect, please call Breezeline for assistance.

What do I do with the new equipment sent to replace my current equipment?

If you need to replace your current equipment, please click here to follow step-by-step instructions.

What should I do if there is no video or picture on the TV screen?

Make sure your TV is using the correct input name and number you used during installation. These inputs are usually labeled HDMI1, HDMI2, etc., and can be selected with your TV remote.
Try another channel as the channel you’ve selected may be restricted from viewing.
Check all of your cable connections, including verifying your coaxial cable is securely tightened onto both the coaxial splitter and device. Verify that the HDMI cable, device, and TV are firmly connected.